Refund policy

At Psyllia, we want you to feel completely confident trying our products. That's why we offer a 90-Day Risk-Free Guarantee and a flexible cancellation policy designed with your satisfaction in mind.

90-Day Risk-Free Guarantee

We stand behind the quality of our products. If you're not happy with your first order, you can request a refund within 90 days of delivery—no questions asked.

✨ Please note:

• The Money-Back Guarantee applies to your first order only.
• The guarantee covers all bottles from your first order—simply ship them back to qualify for your refund.
• Both one-time purchases and subscriptions are eligible.

To receive your refund, you'll need to return your order. Return shipping is the customer's responsibility. Refunds are processed only after we receive your items.

Order Cancellation

Orders can be canceled before fulfillment begins—our team will let you know if it is too late.

Once your order is being prepared for shipment, it can no longer be canceled. In that case, you'll still be covered under our 90-Day Guarantee.

Subscription Cancellation

We keep subscriptions flexible to fit your lifestyle. Subscriptions can be canceled anytime after 14 days from your order date. This gives you the chance to truly experience the benefits before making your decision. After this period, you're free to cancel whenever you'd like—no minimum commitments.

👉 To cancel, just email us at help@psyllia.com and our team will be happy to help.

Refunds

Once we receive your returned items, please allow 1–3 business days for us to initiate your refund. Refunds are issued back to your original payment method.

After the refund is initiated, processing times depend on your bank or credit card provider and may take an additional 4–10 business days.

For any questions or support, reach out to us at help@psyllia.com—we're always here to help.